Post-Purchase CrossSell/UpSell lets you offer a product to your seller when they paid the cart product in the purchase flow. Here is the step by step process how you can configure a Post-Purchase Coss-Sell/Upsell.
To follow the instruction in reading form you can read the steps below.
- Click the Cart Variant icon to select the product in the cart for which you want to configure post-purchase Cross-Sell/Upsell.
- In this example, I configured ‘young dust’ as my ‘item in the cart’. As soon as I configured, I can see that ‘AI Suggestion‘ button just appeared. Now if I click AI suggestion button, that will populate the cross-sell upsell products for me. But for this example, I will select products manually. Let’s select ‘winter leaf’ for ‘cross-sell upsell Item 1′ and ”misty snow’ for ‘cross-sell upsell Item 2’.
- In the settings, I can configure various things from presentation message to when and how first and second product will be offered to the customer. For this example, I selected to offer second product all the time. I saved my settings and came back to app section. Now let’s see this offer in action.
- Let’s visit the store-front product catalog section. I went to ‘Young Dust’ product page. I added the product to the cart and moved to check out page. Let’s fill up shopper’s information quickly and continue to payment. As I purchased ‘Young Dust’, you can see that just after I purchased the product, I am offered ‘winter leaf’. Let’s decline this offer for the test. As soon as I declined the offer, I can see that I am offered the second product ‘misty snow’. Let’s accept this offer and click ‘pay now’ button. It asked me confirmation whether I want to proceed. It is important that we ask customer’s confirmation to proceed. As soon as the customer click the proceed button, we can see that the payment has been completed for both ‘young dust’ and ‘misty snow’.